Insights
The requirement. Substantial investment in new platforms and a central data lake had not resolved underlying weaknesses in governance, ownership and data quality. The university wanted an independent assessment of where the risk actually sat.
The requirement. A highly flexible curriculum operating within a constrained estate had produced late timetable publication, high volumes of in-year change, and a service that depended on one person. The institution wanted to understand the causes and what to do about them.
The requirement. Middlesex had revised its governance approval mechanisms and needed course approval and closure processes rebuilt to match, with genuine streamlining rather than documentation of what already happened.
The requirement. The university needed a development framework for professional services staff, setting out the skills and behaviours to underpin recruitment and selection, performance management, succession planning and talent management.
The requirement. The university wanted to understand how effectively its administrative services worked, across organisational structure, operating model, business processes, the interface between faculties and central services, and digital enhancement.
The requirement. The Higher Education (Freedom of Speech) Act 2023 placed stronger duties on providers and gave the Office for Students new investigatory powers. The institution wanted to be ready ahead of enforcement rather than after it, and to do so in a way consistent with its commitments on inclusivity and student safety.
The requirement. AHEP Consulting was appointed in early 2024 to review corporate governance arrangements at the University of West London and, separately, at its subsidiary Ruskin College. The two institutions work to different codes: the CUC HE Code and the AoC Code.
